GDPR Policy
Black Hill Landscaping
Effective Date: 23rd Feb, 2026
1. Introduction & Scope
This GDPR Policy supplements the main Privacy Policy of Black Hill Landscaping and applies specifically to individuals located in the European Economic Area (EEA) and the United Kingdom (UK). It explains how we collect, use, and protect personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the UK GDPR.
Black Hill Landscaping is a United States-based landscaping company operating in the greater Fort Worth, Texas area. While our services are directed at local clients, we recognize that visitors to our website may be located in the EEA or UK. This policy outlines the rights and protections available to those individuals.
If you are not located in the EEA or UK, please refer to our main Privacy Policy for information about how we handle your personal data.
2. Data Controller Information
The data controller responsible for your personal data is:
Black Hill Landscaping
230 S Grants Lane
White Settlement, TX 76108
United States
Email: hello@blackhilltx.com
Phone: (817) 995-0324
Website: blackhilllandscaping.com
Black Hill Landscaping does not have an establishment in the EEA or UK and has not appointed an EU or UK representative at this time. If you are located in the EEA or UK and have questions about your data, please contact us at the email address above.
3. Personal Data We Collect
We may collect the following categories of personal data:
Information you provide directly:
- Name
- Phone number
- Email address
- Mailing or service address
- Any additional information you include in a contact form submission or email
Information collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our website
- Referring website or source
- Cookie identifiers and tracking data (see Section 11)
4. Lawful Basis for Processing
Under GDPR, we must have a lawful basis for processing your personal data. We rely on the following bases depending on the type of processing:
Consent (Article 6(1)(a)): We process certain data based on your freely given, informed consent. This includes setting non-essential cookies (such as analytics and remarketing cookies) and sending marketing communications. You may withdraw consent at any time (see Section 7).
Contractual Necessity (Article 6(1)(b)): When you submit a contact form to request a quote or service, we process your name, phone number, email, and address as necessary to respond to your inquiry and, if applicable, to enter into and perform a service agreement.
Legitimate Interest (Article 6(1)(f)): We process certain data where we have a legitimate business interest that is not overridden by your rights. This includes website security monitoring, fraud prevention, and improving our website and services. We conduct a balancing test to ensure our interests do not override your fundamental rights.
Legal Obligation (Article 6(1)(c)): We may process and retain personal data when required to comply with applicable laws, regulations, tax requirements, or legal proceedings.
5. How We Use Your Data
We use the personal data we collect for the following purposes:
- Responding to contact form inquiries and service requests
- Providing estimates, scheduling, and performing landscaping services
- Communicating about your project or account
- Improving our website functionality and user experience
- Analyzing website traffic and usage patterns
- Running targeted advertising through Google Ads remarketing
- Tracking lead sources and marketing performance
- Complying with legal and regulatory obligations
- Protecting the security and integrity of our website
We do not sell, rent, or trade your personal information to third parties.
6. Your GDPR Rights
If you are located in the EEA or UK, you have the following rights under GDPR:
Right of Access (Article 15): You may request a copy of the personal data we hold about you.
Right to Rectification (Article 16): You may request that we correct inaccurate or incomplete personal data.
Right to Erasure (Article 17): You may request that we delete your personal data, subject to certain legal exceptions (such as data we are required to retain for legal obligations).
Right to Restriction of Processing (Article 18): You may request that we limit how we process your data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability (Article 20): You may request that we provide your personal data in a structured, commonly used, machine-readable format, or transmit it to another controller.
Right to Object (Article 21): You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes. If you object to direct marketing, we will stop processing your data for that purpose immediately.
Right to Withdraw Consent (Article 7(3)): Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
7. How to Exercise Your Rights
To exercise any of your rights, contact us at:
Email: hello@blackhilltx.com
Subject line: GDPR Data Request
Please include enough information to verify your identity and specify which right you wish to exercise. We will respond to your request within 30 days of receipt. If your request is complex or we receive a high volume of requests, we may extend this period by an additional 60 days, and we will notify you of any extension within the initial 30-day period.
There is no fee for exercising your rights. However, if a request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act on the request, as permitted under GDPR Article 12(5).
8. International Data Transfers
Black Hill Landscaping is based in the United States. If you are located in the EEA or UK and provide personal data to us (for example, by submitting a contact form or visiting our website), your data will be transferred to and processed in the United States, which may not provide the same level of data protection as your home country.
For any such transfers, we rely on the following mechanisms to ensure appropriate safeguards:
- Standard Contractual Clauses (SCCs): Our third-party service providers (such as Google and Microsoft) maintain Standard Contractual Clauses approved by the European Commission to govern international data transfers.
- Consent: By voluntarily submitting your personal data through our website, you consent to the transfer and processing of that data in the United States.
9. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law. Our specific retention periods are:
Data Type | Retention Period |
Contact form submissions | 2 years after last contact |
Client service records | Duration of the business relationship plus 3 years |
Website analytics data | Per Google Analytics default retention settings (currently 14 months) |
Google Ads remarketing data | Per Google Ads data retention policies |
WhatConverts lead tracking data | Per WhatConverts data retention policies |
Marketing/email list data | Until you opt out or request deletion |
After the applicable retention period expires, personal data is deleted or anonymized.
10. Data Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS
- Access controls limiting data access to authorized personnel only
- Secure hosting with reputable service providers
- Regular software updates and security patches
- Strong password policies for all systems that store personal data
While we take reasonable precautions, no method of transmission or storage is completely secure. If you have concerns about the security of your data, please contact us at hello@blackhilltx.com.
11. Cookies & Consent
Our website uses cookies and similar tracking technologies. Under GDPR, non-essential cookies require your explicit consent before they are placed on your device.
Non-essential cookies used on our website include:
- Google Analytics: Website traffic analysis and usage statistics
- Google Ads (remarketing): Targeted advertising based on website visits
- WhatConverts: Lead tracking and call attribution
These cookies are set only after you provide consent through our cookie consent mechanism. You may withdraw your consent at any time by clearing your browser cookies or adjusting your browser settings to reject cookies.
For a full description of the cookies we use, please refer to our main Privacy Policy.
12. Third-Party Processors
We share personal data with the following categories of third-party service providers who process data on our behalf:
Processor | Purpose | Data Processing Agreement |
Google LLC (Analytics) | Website traffic analysis | Google Data Processing Terms |
Google LLC (Ads) | Advertising and remarketing | Google Ads Data Processing Terms |
WhatConverts | Lead tracking and call attribution | WhatConverts DPA |
WordPress / Hosting Provider | Website hosting and infrastructure | Hosting provider DPA |
Microsoft 365 | Email and business communications | Microsoft Data Protection Addendum |
Each of these processors is bound by their own data processing agreements and privacy policies, which include provisions for the protection of personal data consistent with GDPR requirements. We require that all processors handle your data in accordance with our instructions and applicable law.
13. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will:
- Notify the relevant supervisory authority within **72 hours** of becoming aware of the breach, as required by GDPR Article 33. If notification is not made within 72 hours, we will provide reasons for the delay.
- Notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms, as required by GDPR Article 34.
Notifications will include the nature of the breach, the categories and approximate number of individuals affected, the likely consequences, and the measures taken or proposed to address the breach.
14. Right to Lodge a Complaint
If you believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with a supervisory authority.
For UK residents:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Phone: +44 0303 123 1113
For EEA residents:
You may lodge a complaint with the data protection authority in the EU member state of your habitual residence, place of work, or where the alleged infringement occurred. A list of EU data protection authorities is available at edpb.europa.eu.
You may also contact us first at hello@blackhilltx.com so that we have the opportunity to address your concern directly.
15. Automated Decision-Making
Black Hill Landscaping does not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you, as described in GDPR Article 22.
While our website uses analytics and advertising tools that employ automated data processing (such as audience segmentation for remarketing), these do not produce legal or similarly significant effects on individuals.
16. Data Protection Contact
Black Hill Landscaping has not appointed a formal Data Protection Officer (DPO), as we are not required to do so under GDPR Article 37 (we are not a public authority, we do not engage in large-scale systematic monitoring, and we do not process special categories of data on a large scale).
For all privacy and data protection inquiries, please contact:
Black Hill Landscaping — Privacy Inquiries
Email: hello@blackhilltx.com
Phone: (817) 995-0324
230 S Grants Lane, White Settlement, TX 76108, United States
17. Changes to This Policy
We may update this GDPR Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the effective date at the top of this page and post the revised policy on our website.
We encourage you to review this policy periodically. For material changes that significantly affect how we process your personal data, we will make reasonable efforts to provide notice through our website.
18. Contact Information
If you have any questions about this GDPR Policy, your personal data, or your rights, please contact us:
Black Hill Landscaping
230 S Grants Lane
White Settlement, TX 76108
United States
Phone: (817) 995-0324
Email: hello@blackhilltx.com
Website: blackhilllandscaping.com
